I recently watched the CEO of Google demonstrate their new Google Assistant. What it is capable of is something every small modular home builder could use right now. Instead of a customer’s leaving you a Voicemail or sending you an email trying to make an appointment or leave a message, Google new Duplex for Assistance could make appointments for you, take messages and call suppliers all with a voice that sounds absolutely human.
According to this video, 60% of small businesses do not have a way to connect with calls coming into their office. And worse yet, the rate of return to Voicemail and email is abysmally small forcing the person to call or leave a VM again and again.
I read where a business with clients, like modular home builders, could have every client file in the Cloud and Google’s Assistant could answer knowledgeably when the caller or email sender asks questions about their house.
Service calls could be automated also.
Initial rollout is scheduled for the Summer but it could take quite a bit longer to fully implement.
Watch the video and let me know if you think this is a wonderful addition to your business or just plain creepy.
